Terms & Conditions
Terms, preorder and custom-item conditions, shipping, returns, and care guidance.
Last updated: July 9, 2026
Welcome to SON OF JULIET. By using this website or placing an order, you agree to the terms below.
Orders
All orders are subject to availability and confirmation. Some items are ready-made, while others are produced in small batches, on preorder, or made to order.
Please make sure your order details, shipping address, email address, and selected options are correct before completing checkout.
Preorders and Made-to-Order Items
Some SON OF JULIET pieces are produced on preorder. This means the item is made after your order is confirmed.
Production timelines may vary depending on the object, material availability, color selection, finishing process, and order volume. Any estimated production or shipping timeline shown on the product page should be treated as an estimate, not a guaranteed delivery date.
Custom Colors and Product Variations
Some items, including Anita (The Material Girl), may be available in grey, white, or a custom color chosen by the customer.
Custom color and made-to-order items are produced specifically for each order. Once production has started, these orders may not be eligible for cancellation, return, or refund.
Because each piece is produced individually, small differences in color, texture, finish, and surface detail may appear.
3D Printed Objects
SON OF JULIET 3D printed objects may show subtle layer lines, surface marks, or minor production textures. These are part of the 3D printing process and should not be treated as defects.
Each object is finished to a clean standard, but slight variations are expected.
Product Use
SON OF JULIET pieces may be decorative, wearable, functional, or sculptural depending on the item.
For vases and home objects, please check the product description before use. Some 3D printed vases may require an insert, liner, or sealant before holding water directly.
Pricing and Payment
All prices are shown in the currency displayed on the website. Prices may change without notice.
Orders must be paid in full before production, processing, or shipping begins.
Shipping
SON OF JULIET ships internationally.
Shipping fees and delivery timelines depend on the destination, courier, product type, and whether the item is ready-made or preorder.
SON OF JULIET is not responsible for delays caused by customs, courier issues, incorrect shipping information, or circumstances outside our control.
Customers are responsible for any customs duties, import taxes, or local fees charged by their country.
Returns and Refunds
Because many SON OF JULIET pieces are made in small quantities, preorder, custom color, or made to order, all sales may be final unless the item arrives damaged or incorrect.
If your order arrives damaged or incorrect, contact us within 48 hours of delivery with your order number and clear photos of the item and packaging.
Refunds, replacements, or repairs will be reviewed case by case.
Cancellations
Orders may only be cancelled before production has started.
Preorder, custom color, and made-to-order items may not be cancelled once production has begun.
Intellectual Property
All product designs, images, names, descriptions, graphics, artwork, and written content on this website belong to SON OF JULIET unless stated otherwise.
You may not copy, reproduce, resell, modify, or use SON OF JULIET designs or content without written permission.
Contact
For order questions, custom requests, or support, contact drustudiolab@gmail.com.
Shipping and Returns
Ready-Made and Preorder Shipping
Ready-made items are processed and shipped after payment confirmation. Preorder and made-to-order items are shipped after production is complete.
Shipping timelines vary depending on your location, courier, customs processing, and the type of item ordered.
Preorder Shipping
If an item is listed as preorder, it means the piece is produced after your order is confirmed.
Estimated production timelines may be shown on the product page, but they are not guaranteed delivery dates. If there are delays, updates will be provided when necessary.
International Orders
International customers are responsible for any customs duties, taxes, import fees, or local charges required by their country.
These fees are not included in the product price or shipping fee unless clearly stated at checkout.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, email drustudiolab@gmail.com within 48 hours of delivery.
Include:
- Your order number
- Clear photos of the item
- Photos of the packaging
- A short description of the issue
We will review the case and decide whether a repair, replacement, or refund is possible.
Returns
Returns are only accepted if the item arrives damaged or incorrect.
Custom color, preorder, and made-to-order pieces are usually final sale once production has started.